Terms of service

These terms are between you and [legal entity name], [registered address], company number [number], [VAT number], contact [support@yourdomain] (“SkyField”, “we”). By creating an account, joining a club or using the service you accept them. Where a club or flight school signs a separate written agreement with us, that agreement prevails for that club.

Governing law is the law of [your EU member state] and the courts of [city] have exclusive jurisdiction. If you are a consumer, this does not remove the mandatory protections or the courts of your country of residence available to you under EU law.

• You must be at least 18, legally able to enter a contract, and give accurate details.
• You are responsible for keeping your password confidential and your email address current.
• One account per person. Do not share sign-in credentials or let others use your account.
• Tell us immediately at [security@yourdomain] if you suspect unauthorised use. You are responsible for activity under your account until you do.

• The person who creates a club becomes its admin and warrants that they are authorised by the club to do so, to invite members, add aircraft, configure tracking, and export club data.
• Roles are viewer, member, instructor and club admin. Admins decide who holds which role and are responsible for those decisions.
• Club admins are responsible for the accuracy of aircraft, meter, maintenance and instructor approval data, for whom they invite, for having a lawful basis to record their members' data, and for how they use exported member data.
• Instructors and students: assigning someone to a booking does not certify anyone's qualifications, ratings, currency or medical fitness. Verifying those remains the club's and the individual's responsibility.
• You keep ownership of what you upload. You grant us a limited, worldwide, royalty-free licence to host, process and display it solely to operate the service, and you confirm you have the rights to upload it, including any photo showing identifiable people.
• Do not upload anything unlawful, infringing, or containing malware.

SkyField helps a club coordinate who has an aircraft and when, and record what the club chooses to record afterwards. It is not an airworthiness system, not a maintenance-approval system, not a technical logbook of legal record, not a flight-authorisation system, and not a substitute for any document required by EASA, your national authority, the aircraft's approved maintenance programme, or your operations manual.

Maintenance items, meter readings, flight logs, defect reports and “due” or “overdue” indications are informational only, are derived from data that users enter, and may be incomplete, delayed or wrong. The service never grounds or clears an aircraft by itself. The pilot in command remains solely responsible for the legality and safety of every flight, including the aircraft's actual technical status and documents, and their own licence, currency and medical validity. The club and its maintenance organisation remain solely responsible for airworthiness decisions.

Emails, reminders and notifications are a convenience, not a guarantee. Do not rely on them as a safety or compliance control; they can be delayed, filtered or fail to arrive.

Current pricing, billing period and any free or trial tier are as stated at sign-up or in your club's agreement. Prices are [excluding/including] VAT, which is charged where applicable. We may change prices with at least [30 days] notice, effective from your next billing period; you may cancel before it takes effect. Consumers in the EU have a 14-day right of withdrawal for distance contracts; by asking us to start the service immediately you agree we may begin at once, and if you then withdraw you owe a proportionate amount for what was already supplied. Where the service is provided free of charge, we may change or withdraw it with reasonable notice.

We aim for a reliable service but do not guarantee uninterrupted or error-free availability, and we give no uptime commitment unless one is stated in a separate written agreement. We may perform maintenance, and may change, add or discontinue features. Where a change materially reduces functionality you rely on, we will give reasonable notice and you may terminate.

• Do not access clubs, bookings, flight logs or member data that are not yours.
• Do not probe, scan, load-test or attempt to bypass access rules, rate limits or authentication, and do not attempt to reverse-engineer or copy the service.
• Do not scrape, resell, sublicense or bulk-export data you do not administer.
• Do not use the service to send unsolicited email, or to upload other people's data unlawfully.
• Do not interfere with the service's integrity, other users, or the underlying infrastructure.

We may suspend or restrict access immediately where we reasonably believe there is a security risk, unlawful use or a serious breach of these terms, and will tell you why where we lawfully can.

Found a security problem? Report it privately through the contact form or to [security@yourdomain] before disclosing it, do not access other people's data, and give us reasonable time to fix it. We will not pursue good-faith researchers who follow this.

For account, newsletter and website data we are the controller. For what a club records in its workspace, the club is the controller and we act as processor on its instructions; the terms of that processing, including sub-processors, security measures and deletion, are set out in the privacy policy, which forms part of these terms. Club admins confirm they have a lawful basis for the personal data they enter about their members, students and instructors.

You are responsible for keeping your own records of anything you must retain for regulatory reasons. We take routine backups for our own continuity, but they are not a substitute for your record-keeping. Club admins can export club data as CSV at any time, and should do so before leaving the service.

The service is provided “as is” and “as available”. To the fullest extent permitted by law we exclude all implied warranties, including fitness for a particular purpose and that the service will meet any regulatory requirement. Mandatory statutory rights of consumers, including conformity rights for digital services under EU law, are unaffected.

To the extent permitted by law, we are not liable for indirect, incidental or consequential loss, loss of profit, revenue, goodwill or data, or for loss arising from decisions made in reliance on booking, flight log, meter, maintenance or defect data, from a delayed or undelivered notification, or from any flight operation, incident, accident, grounding or regulatory finding.

Our total aggregate liability for all claims in any twelve-month period is limited to the greater of the fees you paid us in that period and [EUR 100]. Nothing in these terms limits liability that cannot be limited under applicable law, including for death or personal injury caused by our negligence, fraud, or wilful misconduct. If you are a consumer, this clause applies only so far as your mandatory consumer rights allow.

If you use the service as a club, flight school or other organisation (that is, not as a consumer), you will indemnify us against third-party claims, fines and reasonable legal costs arising from your content, your use of the service in breach of these terms or applicable law, your handling of member or student personal data, or an airworthiness or operational decision taken by you or your members.

Neither party is liable for failure to perform caused by events beyond its reasonable control, including provider or network outages, cyber-attack, power failure, natural events, strikes or acts of authorities.

You may stop using the service and request deletion at any time — see the privacy policy. Either party may terminate a paid subscription with effect from the end of the current billing period. We may terminate or suspend for material breach, non-payment after a reminder, or unlawful use. On termination your access ends and data is deleted or anonymised as described in the privacy policy; export first if you need it.

Contact us first at [support@yourdomain] — most issues are resolved quickly. Consumers in the EU may also use the European Commission's online dispute resolution platform, and may bring a complaint before the competent authority in their country. We do not commit to any particular alternative dispute resolution body unless stated here.

These terms, together with the privacy and cookie policies, are the entire agreement between us. If a clause is found invalid, the rest stays in force. We may transfer these terms as part of a merger or sale of the business, telling you beforehand; you may not transfer your account without our consent. Failing to enforce a term is not a waiver of it.

We publish changes here and update the date above. Material changes are announced by email to account holders and club admins at least [30 days] before they take effect; continuing to use the service afterwards means you accept them, and if you do not, you may terminate.